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The phone number 900 10 79 09 is enabled for the care of people with needs generated by the health crisis (29/03/2020)

The mayor, María Dolores Chumillas, explained that "basic needs and cases of scholarships for school canteens are being provided; and regarding the distribution of food, they are coordinating with the Red Cross and Caritas."

The Councilor for Social Services of the City of Lorca, María Dolores Chumillas, has announced the launch of the telephone service for people with needs generated by the health crisis caused by Covid-19.

The Councilor for Social Services explained that "from the City of Lorca, through the Department of Oenegés, Mayor and Social Services, being very aware of the need to meet the high demand for requests as a result of the health crisis, we have decided centralize all the calls that we were receiving during these last days and, for this, we have made available to all the neighbors the free information telephone number 900 10 79 09. The municipal workers will collect the information provided and carry out preliminary studies of each situation to offer the most appropriate personalized attention. "

María Dolores Chumillas recalled that "due to the saturation caused by the health crisis caused by the coronavirus, a restructuring has been carried out in this municipal service with the aim of being able to meet the large number of demands generated, concentrating the activity of the four centers that the Department manages in the dependencies of the Primary Care Center, located in the Alameda de Cervantes ".

The mayor has detailed that "the complementary services of the Home Care Service (SAD) are being managed, such as Family Respite, Telecare and Meals at Home for the elderly and for people with disabilities and concrete measures will be applied so that they can work with the elderly in emergencies "

In addition, Chumillas Martínez has pointed out, "up to now, the demands met are related, above all, to the coverage of basic needs and attention in those cases of school canteen scholarships; regarding the distribution of food, work is being coordinated with Cruz Roja and Cáritas Lorca, entities with which we are in daily contact by telephone. "

The councilor added that "measures have also been taken for the homeless, in coordination with the Autonomous Community, and the Shelter of Passers-by is kept open for those possible emergencies that may arise and we are in continuous contact with the Local Police so that the homeless people can be cared for in the shelter. "

The head of Social Services has detailed that "the staff of the Department continue to provide service, by telephone, for the initial identification of new cases that may occur, as well as reviewing family records already treated and that are in the monitoring phase, Also, the morning and afternoon hours have been extended, and on weekends the social workers are coordinated with the Municipal Service for Emergencies and Civil Protection, 112 in Lorca, to attend to cases of extreme need. "

In addition, "during these days, the Social Services of the City of Lorca, have been reinforced with personnel from other municipal areas to take care of the processing of urgent documentation, municipal technicians from the Computing Service to guarantee the necessary connections, as well as technicians from the City Council and staff of the Department of Employment. "

Source: Ayuntamiento de Lorca

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