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The Lorca City Council responds to more than a thousand calls made to the free information telephone number about the measures included in the Flexible Phase 1 (24/09/2020)

José Ángel Ponce: "Above all, we have received inquiries derived from mobility restrictions: travel to workplaces; to university cities; attending medical tests appointments or family members who care for minors and elderly or dependent persons". The Councilor for Citizen Participation of the City Council of Lorca, José Ángel Ponce, has taken stock of the number of attentions made from the free information telephone line to answer questions about the measures of Phase 1 Flexible. Ponce explained that "since last September 16, the date on which the decision of the Ministry of Health of the Region of Murcia entered into force that the urban area of ??Lorca enter into Flexible Phase 1, due to the increase in positive cases due to Covid-19 in our municipality, we launched a free information telephone line so that all citizens of Lorca or those people who, for various reasons, had to visit our municipality, know first-hand all the measures included in this Phase ". The mayor has detailed that "during this first week in which the urban center of Lorca has remained in Phase 1, the free information telephone number 900 701 053, which has been managed by the Department of Citizen Participation, has received more than a thousand of consultation calls regarding the measures specially established for the urban area ". "Above all, we have received inquiries derived from knowing what the limits of the urban area are, the mobility restrictions: trips to work places; to university cities; attendance at medical tests appointments or relatives who care for minors and elderly people or in situation of dependency ". Ponce Díaz has shown that "from the City Council of Lorca we have bet, from the first moment, to keep our neighbors fully informed and we have put and will continue to put all the municipal resources that are in our power to guarantee that nobody is left without knowing how to act in this situation.

" The Councilor for Citizen Participation recalled that "this information telephone number is still available for any queries from Monday to Friday, from 9:30 a.m.

to 1:30 p.m.

and from 4:00 p.m.

to 7:00 p.m., and you can obtain all the information about the reasons that are included in the order of the Ministry of Health of the Autonomous Community of the Region of Murcia and in which it is allowed to enter or leave the urban area of ??our municipality, as well as the specific measures applied to the hotel and commercial sectors or the system of surveillance and control of the measures adopted ". José Ángel Ponce has highlighted "the majority exemplary behavior with the residents of Lorca are having regarding this situation to all work in the same direction and stop as soon as possible the increase in the number of infections by Covid in our municipality."

Source: Ayuntamiento de Lorca

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