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[The City Council of Lorca reminds citizens of their rights during sales periods and offers recommendations when making purchases (07/01/2021)

Jos ngel Ponce has remarked "the need to also pay special attention to online purchases whose sales have multiplied in recent years due to the evolution of purchases through web pages and, this year even more, due to the health pandemic ".

The Councilor for Health and Consumption of the City Council of Lorca, Jos ngel Ponce, has made a reminder to Lorca and Lorca about the recommendations when buying in the sales period.

Ponce explained that "today the traditional winter sales period begins and from the Department of Health and Consumption we want to remind you that consumers have rights when making their purchases and benefit from these discounts." The mayor has detailed that "the sale of discounted products occurs when the items of usual sale in stores are actually offered at a lower price than was previously established.

While the qualification of discounts is not admissible in those products that were not offered for sale previously, in addition to articles that are damaged or that have been acquired with the purpose of being sold at a lower price than the ordinary price ".

"In the items offered, the price with the discount and the price prior to the sales period must clearly appear, unless the products have been put on sale for the first time, so then, it will be understood by price above, the lesser that would have been applied to identical products in the preceding thirty days.

" Ponce D az has insisted that "the duration of the sales period will be freely established and at the discretion of each merchant but, yes, it must be specified clearly and visibly both in the sales announcements as in the rules of a special nature that apply to them and the guarantee of discounted items will be the same as that established in terms of changes or returns during the ordinary sales period that the establishment has ".

In addition, the Councilor for Consumption has stressed "the need to also pay special attention to online purchases whose sales have multiplied in recent years due to the evolution of purchases through p Websites and, this year even more, due to the health pandemic that has caused a reduction in the number of visits to face-to-face stores and a very large increase has been obtained through online platforms such as websites and mobile applications ".

Jos ngel Ponce has highlighted the importance of "taking into account the needs of each one during this period and making a list of the products that we may really need, as well as comparing prices in different establishments" and recalled that "There is a free advice and claim service on consumer matters at the Municipal Consumer Information Office, which can be contacted in the event of any incident, located on Carmen Ayala street, next to the facilities of the Popular University ".

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Source: Ayuntamiento de Lorca

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