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The Lorca will know immediately alerts about products thanks to a new web service implemented by the Department of Consumer (26/02/2016)

A dozen alerts on different items are active today and is already available on http://www.sanidadyconsumo.lorca.es/alertas.asp, offering photographs, complete product description and reasons that generated the alert.

Councilwoman Consumer and Public Participation in the City of Lorca, Maria del Carmen Ruiz, reported that the city council, thanks to the joint work of this management area and the Department of Information Society, has launched a new resource so that all citizens can meet directly alerts about products that are transferred from the Ministry of Consumer Affairs, within the program of the national network alerts.

Jódar Ruiz explained that this is a commitment to bring both buyers and distributors to own this type of incidents with the aim of emphasizing the safety criteria that we need to ensure among all the trading system to maintain its rigor.

We are talking about a new service that we provide to all citizens through the website of the Department and that can also be accessed directly from the municipal website www.lorca.es homepage.

The full link to this service is http://www.sanidadyconsumo.lorca.es/alertas.asp

Consumer Edil explained this page provides the complete and updated list of products subject to alert Ministry of Health, Social Services and Equality, Spanish Agency for Consumer Food Safety and Nutrition.

The network of Spanish alerts with the participation of various advisory bodies on safety of products, such as the European Committee of the Board of General Product Safety, the Expert Group on Toy Safety and Group of Administrative Cooperation Directive of the European Parliament and the Council, the Spanish Committee for the evaluation (consisting of three members appointed by AECOSAN and representatives of the Autonomous Communities), and the Technical Commission for Product Safety.

The new citizen appeal provides the full list of tipped products, including a photograph of it and specifying the date of communication of the alert, its name, brand and model as well as its description, the reason that the causes and nature of the hazard identified (asphyxia, injuries, cuts, overheating ...).

Today is already available information concerning the warnings are in effect for this year.

This is a list of twelve products including various types of toys, plastic, a blender, a night light and a lamp, among others.

Ruiz Jodar has recalled that the Department of Consumer Affairs has made in recent months a hundred inspections to ensure the safety of products, customers and suppliers.

The result of these, the Municipal Inspection Service withdrew a total of 1,723 items after performances by trade, others derived from the network alerts and denouncing caused by consumers themselves.

The mayor of Consumer Affairs has indicated that the inspection service works in coordination with the state system of rapid exchange of information, integrated in turn in the European alert system (RAPEX), allowing Lorca have a communication and rapid exchange information for actions to be taken in case of serious risk.

Responsible for the coordination of this network is the Spanish Agency for Consumer Affairs, Food Security and Nutrition (AECOSAN), in which the National Consumer Institute integrates.

If the inspected establishment is distributor of retail, it requires the list of customers to which it has marketed the product, with its number and registered office, copy of the model communication sent to said customers reporting the disagreement of the product and, Finally, if there are returns, you must provide bill payment of returned products.

EU, Government of Spain, autonomous regions and municipalities, consumer advocate

Ruiz Jodar has indicated that one of the substantive rights of consumers, among others, is referred to the right to health and safety, and in this sense we are protected by Article 11 of the revised text of the General Law for the Protection of Consumers and Users.

The principle of free movement of goods is one of four constituent freedoms of the internal market, and its implementation with the abolition of intra-EU borders of EU countries has been a great proliferation in the supply of goods and services in the national markets, acquiring control of this market greater diversity and complexity, a task that the competent authorities must face.

In this situation before those products that also appear on the market and from third countries join.

However, this principle of free movement has certain limitations.

Source: Ayuntamiento de Lorca

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