Portal de Lorca
www.portaldelorca.com
The month recorded the highest number of visits was November, with 256.
This new service provides information on the General Plan, consultation on the status of obtaining land to build the rounds of circulation, urban records, instances and applications.
The Town Planning of the City of Lorca, Francisco Garcia, has reported that the balance of the first nine months of management by the Urban Information Office can not be more satisfying and positive.
Since its inception as of the date they have treated a total of 1,764 queries made by citizens.
In the first month of operation handled 96 inquiries, while the peak month was November last in which treated a total of 256 consultations, followed by July, in which 251 attended consultations.
The mayor noted that citizens are demanding in particular information on the status of processing of Licenses and Construction Activity.
The office not only reports the status of processing the application specifically, but any requirement or condition, while monitors the records consulted.
From the Information Office of the drawings are given the General Plan and urban records requested by citizens or professionals.
Assistance will be provided also to fill the request or requests of any kind.
The Office has all the information available in the area, since it will move all the agreements that have a bearing on the planning or municipal management.
Currently, from the Information Office also provides support and collaboration with the Office Open expropriated to serve the Central Round so far has been on public display.
Overall, since this Office to issue the certificates are seeking urban citizens, having substantially reduced the time for issuance.
Faster and closer to the citizen
Francisco Garcia has indicated that one of the objectives that it set the current government team was to facilitate information flows to urban citizens and increase transparency of management to ensure the transfer of the information society in a way agile, dynamic and understandable.
Also was an absolute priority also have mechanisms to the management and expedite processing of cases urban.
Within this policy was implemented in the municipal area of Urban was the creation of the Urban Information Office in order to cover both efforts to meet the demands of information and streamline certain procedures for citizens and also professionals sector.
The Information Office began its work in mid March 2010 and is staffed by two officers.
Queries can be made in person at the Urban area or over the phone or Internet.
To contact the Information Office of Urban's phone 968-47 76 19 or on the Web informacionurbanistica@lorca.es.
The public hours are from 8 am to 3 o'clock in the afternoon, Monday through Friday, at the entrance of the building complex of La Merced.
Source: Ayuntamiento de Lorca
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