Portal de Lorca

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Health and Consumer premiere venue offering the assistance of the Arbitration Board, claims for services, education workshops for health and food handler courses (07/07/2014)

The new facilities, municipal and exempt rental property, found in the Plaza of Bitterness.

900 students have participated in the first half of the year in education workshops for the health of this Council, and 293 people benefited from food handling courses.

The Councillor for Health and Consumer Affairs Council of Lorca, Antonia Lopez, this morning the new facilities hosting the headquarters of the Department, who, having completed their own work for the move last week, today entered operating at full capacity.

It is a large place, renovated and improved the performance of the functions of the municipal area and is located in the Plaza of Bitterness (Annex to the headquarters of the People's University).

We are talking about a local 450 m2 whose distribution consists of a reception area and an area in waiting room, 2 offices, a meeting room and public attention, warehouse, classroom for the delivery of training courses and realization of informative talks, a room for the Consumer Arbitration Board and multitasking open area for the development of own activities of Health.

Note that, according to the guidelines of austerity followed by the Consistory, all office equipment and furniture and computer resources is the same team which had in the previous location (near Plaza del Negrito) being the low housing the new headquarters of municipal property with consequent savings in the payment of rent.

This municipal service open daily to all users that require your attention, remaining telephone support available through your usual line: 968466542

The Councillor for Health has indicated that during the first half of this year has made 37 municipal disinfection treatments, insect and rat removal in as many schools and kindergartens in the municipality, a new treatment for late summer being provided.

Regarding the monitoring of sources and other facilities for the control of legionella have been carried out interventions in 79 sources, 33 colleges as well as in municipal shelters.

As such an integral task of cleaning, disinfection and analytics is performed.

Antonia Lopez, performing a balance of the months of this year, has reported that this department have made a total of 17 records for environmental qualification of local food.

Also we have developed two series of workshops for health education in the school that have involved a total of 900 students.

Eta activities have been divided into two groups;

one on hygiene (700 students) and on drug prevention (200 pupils)

The Department of Health has also implemented the relevant food handler courses, in which 293 people participated, contemplating collective Restoration online (143 participants), Institutional catering (63) Retail and horticulture (50), Bakery (23) and Butcher (14).

Antonia Lopez explained that one of the tasks that focus the work of this Council is the continuing focus on markets and town squares, a job that offers a balance and 245 cases completed the renewal of posts in the popular weekly Thursday market in the Garden of the wheel and 50 in which it takes place for a few months every Saturday in the neighborhood of La Viña.

What services does the OMIC me?

The Consumer mayor said that the new site is the whole team of the Department, including its officials in the areas of Health and Consumption and the Municipal Consumer Information Office.

So, is this the service queries, queries in which consumers and users usually are handled personal, but can also be made by phone or in writing (web, email) as well as on handling complaints , consumer promotion and inspection of goods and services.

Antonia Lopez said that the OMIC Lorca also serves as headquarters to the Consumer Arbitration System and supports Consumer Organisations of its territory.

It is also responsible for distributing complaint forms traders, businessmen or professionals, and it can benefit all consumers and users.

It is an instrument that the government available to citizens to effectively resolve disputes and claims arising in consumer relations.

The Councillor for Health has stressed that with the above, the seat of the municipal service provides a general work to society in the field of health care, including conducting educational activities for health, pest control, health inspection courses for food handlers, continued attention to the various weekly markets that take place in our municipality, as well as places.

It also has permanent contact leg meet the needs arising in the network of medical clinics, while campaigns are conducted to control legionella awareness and ownership of pets.

Source: Ayuntamiento de Lorca

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