Portal de Lorca
www.portaldelorca.com
The mayor delivered a 28 institutions of our city the distinction of the Integrated Spanish Tourism Quality Destination (SCTE).
These local professionals and distinguished by the first committee interdestinos evaluation.
The Mayor of Lorca, Francisco Jodar has delivered a total of 28 institutions of our city the distinction of the Integrated Spanish Tourism Quality Destination (SICTED) this morning.
These local professionals and distinguished by the first evaluation committee interdestinos 2014.
The mayor has stated that "the City Council of Lorca have always emphasized the need to focus on quality and excellence as distinctive elements in a competitive and complex sectors such as tourism, whose goal is simply to improve the value offered to the customer, through travel experiences that differentiate and enhance personality and positioning within the sector Lorca achieving involvement and awareness of entrepreneurs oriented to serving tourists and visitors. "
Adherence to Comprehensive Spanish Tourism Quality System in Destination (SICTED) accounts for tourist destinations, the implementation of a management structure aimed at improving the competitiveness of tourism enterprises, while providing a consistent level of quality in all services Travel to increase tourist satisfaction fostering loyalty.
For companies, meanwhile, has meant improving internal management, especially the processes related to customer satisfaction, the qualifications of the team through training programs and choose the distinctive "Tourist Quality Commitment", one stamp that certifies and accredits its strong commitment to excellence and its commitment to quality service delivery.
From the city council emphasis on the participation of companies and professionals to improve service and contribute to the common benefit of fate, while grateful for the work they do on behalf of the municipality and bore everyone to keep doing it.
After restart the project after the extension granted by the Ministry of Tourism after the earthquake and the implementation of the policy is the same Awareness Day held in December last year, there are 45 companies and professionals different sectors that have joined the project.
After months of work, training modules, workshops, group work and more than 100 visits individualized counseling and testing, as well as passing an external evaluation in order to determine whether they comply with the principles and mandatory requirements of the project are 28 establishments and professionals who have seen their efforts to improve their services and their quality is now recognition.
And we hope that next evaluation committee in December this year the other establishments that are working on it to join.
These first awards were granted to the following companies and professionals:
Lorcatur, Lorca Taller del Tiempo (Company Tour Guide)
Lorca Castle (La Fortaleza del Sol)
Visitor Center Lorca
Tourist Office of Lorca
Parador Castillo de Lorca
muPaen Paso Museum Incarnate
Step muBBla White Embroidery Museum
Step Blue House Museum
Nicholas Salzillo Museum "il Maestro"
Eliotours Lorca Travel Guide, SL
Travel Lortours, SL
Mercury Travel
Causes Giant Ltd. (Company Tour Guide)
Causes Giant, SL (Active Travel Company)
Center for the Arts of Lorca
Floral High disenio
Taxi License no.1 Andres Rojo Bermejo
Avis
Vehicles with driver, SL (Limousine)
Municipal Cleaning Lorca, LIMUSA
Confectionery Trade Oval Blue and White
Pastry Café Blue and White
The Blonde Brewery After Word
The Typical Tavern Guild
The following Tour Guides:
Enrique Perez Richard
Camacho Candela fuensanta
Jay Ruzafa Segura
Cristina Gómez López
Source: Ayuntamiento de Lorca
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